CQ Mind Matters offers the facility of connecting people to expert mental health professionals through teleconferencing, helping those who are unable to travel or live a long distance from the centre.
Telehealth consultations at CQ Mind Matters are:
- Quick and easy to setup
- Allow clients to access professionals anywhere on any device.
- Secure with end-to-end encryption
- Private consultations with no video data stored
Important Tips for your Telehealth Appointment
- You will need a referral from a GP.
- You will need access to a computer, tablet/iPad or smart phone with a reliable internet connection and access to a camera and microphone.
- A quiet, private well-lit room is best. For your privacy, we recommend that you do not access telehealth in public areas or use unsecured wi-fi.
- Dress as you would when attending a face-to-face consultation and have a pen and paper available.
- If you have any paperwork that needs completing or collateral information to pass on to the clinician and you have a telehealth appointment, please email the documents to [email protected] before your appointment.
- If the clinician has not entered the consultation by 15 minutes past your start time, please call admin on 07 4887 5123.
- Once your consultation is complete, please call admin on 07 4887 5123 to pay for your appointment and to book a follow-up appointment as needed.